Research coordinator building clear public-service guidance.
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Reviewed regional catalogues with volunteers, comparing the clarity of eligibility, learning outcomes and application guidance. Each record includes an attributed source and an editorial review date.
Documented ambiguous wording without guessing the provider’s intent. Workshop participants tested revised navigation labels and contributed examples of questions that the directory should answer.
Prepared a maintenance guide so future editors can update links, preserve context and flag missing evidence. The guide separates direct source statements from editorial interpretations.
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