documenso/apps/docs/content/docs/policies/enterprise-edition.mdx

---
title: Enterprise Edition
description: Commercial license that removes AGPL-3.0 source code disclosure requirements, allowing organisations to integrate Documenso into proprietary products.
---

import { Accordion, Accordions } from 'fumadocs-ui/components/accordion';
import { Callout } from 'fumadocs-ui/components/callout';
import { Step, Steps } from 'fumadocs-ui/components/steps';
import { Tab, Tabs } from 'fumadocs-ui/components/tabs';

## When You Need Enterprise

The Enterprise Edition is required when you:

- **Build proprietary products**: Integrate Documenso into commercial software without releasing source code
- **Offer SaaS with modifications**: Provide document signing as part of your platform with custom modifications you want to keep private
- **Cannot comply with AGPL-3.0**: Corporate policies or legal requirements prohibit use of AGPL-licensed software
- **Need to keep modifications private**: Any changes to Documenso source code that you don't want to disclose

<Callout type="info">
  If you run Documenso without modifications, or your modifications are open source under AGPL-3.0,
  the Community Edition is sufficient.
</Callout>

### Common Use Cases

| Scenario                                     | License Needed     |
| -------------------------------------------- | ------------------ |
| Internal use without modifications           | Community Edition  |
| Internal use with private modifications      | Enterprise Edition |
| SaaS product using Documenso API only        | Community Edition  |
| SaaS product with modified Documenso code    | Enterprise Edition |
| White-label product with proprietary changes | Enterprise Edition |
| Open-source project under AGPL-3.0           | Community Edition  |

## Features and Benefits

<Accordions type="multiple">
  <Accordion title="License Rights">
    The Enterprise license grants:

    - **No source disclosure**: Keep your modifications private. No obligation to share code with users or the public.
    - **Proprietary integration**: Embed Documenso in closed-source products without licensing conflicts.
    - **Sublicensing options**: Distribute Documenso as part of your product to your customers (terms vary by agreement).
    - **Perpetual use**: License terms that allow continued use of the licensed version.

  </Accordion>
  <Accordion title="Enterprise-Only Features">
    Enterprise licenses include access to features not available in the Community Edition:

    - Stripe Billing Module
    - Organisation Authentication Portal (SSO with SAML and OIDC)
    - Document Action Reauthentication (Passkeys and 2FA)
    - 21 CFR Part 11 Compliance
    - Email Domains (custom sender addresses)
    - Embed Editor
    - Embed Editor White Label
    - Custom signing certificates
    - Priority feature requests

    <Callout type="info">
      The canonical list of enterprise-gated features is maintained in the `packages/ee/FEATURES` file
      in the codebase. Features in the `packages/ee/` directory require an active Enterprise license.
    </Callout>

  </Accordion>
  <Accordion title="License Setup">
    1. Acquire a license by contacting [sales](https://documen.so/enterprise)
    2. Access your license key at [license.documenso.com](https://license.documenso.com)
    3. Set the environment variable:

    ```bash
    NEXT_PRIVATE_DOCUMENSO_LICENSE_KEY="your-license-key-here"
    ```

    4. Restart your Documenso instance
    5. Verify the license is active in the **Admin Panel** under the **Stats** section

  </Accordion>
</Accordions>

## Licensing Terms

<Accordions type="multiple">
  <Accordion title="Grant of License">
    The Enterprise license is a commercial agreement between your organisation and Documenso. Key terms include:

    - **Scope**: License to use, modify, and distribute Documenso as specified in your agreement
    - **Exclusions**: The license does not grant rights to Documenso trademarks beyond what's specified
    - **Termination**: License remains valid as long as subscription is active and terms are followed

  </Accordion>
  <Accordion title="What the License Covers">
    - Documenso application code
    - Self-hosted deployments
    - Modifications and derivative works
    - Internal and external distribution (per agreement terms)
  </Accordion>
  <Accordion title="What the License Does Not Cover">
    - Third-party dependencies (these retain their original licenses)
    - Documenso Cloud service (separate subscription)
    - Professional services (available separately)
  </Accordion>
</Accordions>

## Pricing Model

Enterprise pricing is based on:

| Factor              | Description                         |
| ------------------- | ----------------------------------- |
| **Deployment type** | Self-hosted or Documenso Cloud      |
| **User count**      | Number of users sending documents   |
| **Volume**          | Monthly document signing volume     |
| **Support level**   | Standard or premium support options |
| **Contract term**   | Annual or multi-year agreements     |

### Pricing Tiers

Contact [sales](https://documen.so/enterprise) for current pricing. Enterprise agreements typically include:

- Annual subscription billing
- Volume discounts for larger deployments
- Multi-year discount options
- Custom terms for specific requirements

<Callout type="warn">
  Pricing and terms are subject to change. Contact sales for current rates and availability.
</Callout>

## Support Included

Enterprise licenses include dedicated support beyond community channels.

<Tabs items={['Standard Enterprise Support', 'Premium Support Options']}>
<Tab value="Standard Enterprise Support">

- Email support with priority response
- Target response time within 4-8 business hours
- Deployment and configuration assistance
- Access to technical account resources

</Tab>
<Tab value="Premium Support Options">

Available as add-ons or with higher-tier plans:

- Dedicated support contact
- Scheduled calls for complex issues
- Implementation guidance
- Custom SLA agreements
- On-call support for critical issues

</Tab>
</Tabs>

See [Support](/docs/policies/support) for complete support options.

## How to Get Started

{/* prettier-ignore */}
<Steps>
  <Step>
    ### Evaluate your requirements

    Determine if you need the Enterprise Edition:

    - Review the [license comparison](/docs/policies/licenses) to understand AGPL-3.0 vs commercial license
    - Identify your use case from the scenarios above
    - List any enterprise features you require

  </Step>
  <Step>
    ### Contact sales

    Reach out to discuss your needs:

    - Email: [sales@documenso.com](https://documen.so/enterprise)
    - Include: Organisation name, use case, estimated user count, deployment preference (self-hosted or cloud)

  </Step>
  <Step>
    ### Evaluation

    Options for evaluating Documenso before purchase:

    - Test with the Community Edition (same codebase, AGPL-3.0 license)
    - Request an evaluation license for Enterprise features
    - Schedule a demo with the sales team

  </Step>
  <Step>
    ### Agreement and deployment

    Once terms are agreed:

    1. Sign the Enterprise license agreement
    2. Receive license key and access credentials
    3. Deploy using [self-hosting guides](/docs/self-hosting) or access Documenso Cloud
    4. Configure Enterprise features with support assistance

  </Step>
  <Step>
    ### Ongoing

    - Renew subscription annually (or per agreement terms)
    - Access support channels for assistance
    - Receive updates and new features per your agreement

  </Step>
</Steps>

## Frequently Asked Questions

<Accordions type="multiple">
  <Accordion title="Can I switch from Community to Enterprise?">
    Yes. Your existing deployment can transition to the Enterprise license. Contact
    [sales](https://documen.so/enterprise) to discuss migration.
  </Accordion>
  <Accordion title="Does the Enterprise license include Documenso Cloud?">
    The license and cloud service are separate. Enterprise cloud plans include both the commercial
    license and hosted service. Self-hosted Enterprise licenses cover only the license rights.
  </Accordion>
  <Accordion title="What happens if I don't renew?">
    If you don't renew, you lose access to support and updates. Depending on your agreement terms,
    you may continue using the last licensed version or need to transition to the Community Edition
    (with AGPL-3.0 compliance).
  </Accordion>
  <Accordion title="Can I use Enterprise features with the Community Edition?">
    No. Enterprise-only features require an active Enterprise license. The Community Edition
    includes core document signing functionality.
  </Accordion>
  <Accordion title="Is there a trial period?">
    Contact [sales](https://documen.so/enterprise) to discuss evaluation options for your
    organisation.
  </Accordion>
</Accordions>

## Related

- [Community Edition](/docs/policies/community-edition) - AGPL-3.0 open-source license
- [Licenses](/docs/policies/licenses) - Complete licensing overview and FAQ
- [Support](/docs/policies/support) - Support channels and response times
- [Self-Hosting](/docs/self-hosting) - Deployment guides for self-hosted installations