mirror of
https://github.com/documenso/documenso.git
synced 2026-07-13 22:37:24 +10:00
David Nguyen
70 lines
2.4 KiB
Plaintext
70 lines
2.4 KiB
Plaintext
---
|
|
title: Delete Account
|
|
description: Permanently delete your Documenso account and all associated data.
|
|
---
|
|
|
|
import { Callout } from 'fumadocs-ui/components/callout';
|
|
import { Step, Steps } from 'fumadocs-ui/components/steps';
|
|
|
|
<Callout type="error">
|
|
Account deletion is permanent and irreversible. Your account, signatures, and personal data will be
|
|
permanently removed, and any active subscription will be cancelled. How your organisations and
|
|
documents are handled is explained below.
|
|
</Callout>
|
|
|
|
## Before Deleting
|
|
|
|
- Download any documents you need to keep
|
|
- Disable two-factor authentication (required before deletion)
|
|
|
|
## Delete Your Account
|
|
|
|
{/* prettier-ignore */}
|
|
<Steps>
|
|
<Step>
|
|
Go to **Settings** > **Profile** and scroll to the **Delete Account** section.
|
|
</Step>
|
|
<Step>
|
|
Click **Delete Account**.
|
|
</Step>
|
|
<Step>
|
|
Type your email address to confirm and click **Confirm Deletion**.
|
|
</Step>
|
|
</Steps>
|
|
|
|
<Callout type="info">
|
|
If you have two-factor authentication enabled, you must disable it before deleting your account.
|
|
</Callout>
|
|
|
|
## What Happens to Your Organisations
|
|
|
|
When you delete your account, the organisations you **own** are permanently deleted along with all of
|
|
their teams. If an owned organisation has an active subscription, it is scheduled for cancellation at
|
|
the end of the current billing period.
|
|
|
|
Organisations that you are only a **member** of are not deleted. You are simply removed from them, and
|
|
the organisation continues to operate as normal.
|
|
|
|
## What Happens to Your Documents
|
|
|
|
The way your documents and templates are handled depends on whether you owned the organisation they
|
|
belong to:
|
|
|
|
- **Organisations you owned** — Completed and in-progress documents are retained in an anonymized form
|
|
(reassigned to an internal system account) so the other parties keep their records. Draft documents
|
|
and templates are permanently removed.
|
|
- **Organisations you were a member of** — Your documents and templates are transferred to the
|
|
organisation owner, so they remain accessible to the organisation after you leave.
|
|
|
|
<Callout type="warn">
|
|
Documents that are retained in anonymized form are no longer associated with your account and cannot
|
|
be recovered or accessed by you after deletion. Download anything you need to keep beforehand.
|
|
</Callout>
|
|
|
|
---
|
|
|
|
## See Also
|
|
|
|
- [Profile Settings](/docs/users/settings/profile) - Manage your profile and signature
|
|
- [Security Settings](/docs/users/settings/security) - Manage 2FA and passkeys
|