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documenso/apps/docs/content/docs/developers/webhooks/events.mdx
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Lucas Smith b92c53dbb2 feat: docs v2 (#2460)
Co-authored-by: Catalin Pit <catalinpit@gmail.com>
2026-02-27 22:05:27 +11:00

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---
title: Webhook Events
description: Reference for all webhook event types and payloads.
---
import { Step, Steps } from 'fumadocs-ui/components/steps';
## Event Payload Structure
All webhook events share a common structure:
```json
{
"event": "DOCUMENT_COMPLETED",
"payload": {
// Document data with recipients
},
"createdAt": "2024-04-22T11:52:18.277Z",
"webhookEndpoint": "https://your-endpoint.com/webhook"
}
```
### Top-Level Fields
| Field | Type | Description |
| ----------------- | -------- | ------------------------------------------------ |
| `event` | string | Event type identifier (e.g., `DOCUMENT_CREATED`) |
| `payload` | object | Document object with metadata and recipients |
| `createdAt` | datetime | When the webhook event was created |
| `webhookEndpoint` | string | The URL receiving this webhook |
### Payload Fields
| Field | Type | Description |
| ---------------- | --------- | ------------------------------------------------------ |
| `id` | number | Document ID |
| `externalId` | string? | External identifier for integration |
| `userId` | number | Owner's user ID |
| `authOptions` | object? | Document-level authentication options |
| `formValues` | object? | PDF form values associated with the document |
| `title` | string | Document title |
| `status` | string | Current status: `DRAFT`, `PENDING`, `COMPLETED` |
| `documentDataId` | string | Reference to the document's PDF data |
| `visibility` | string | Document visibility setting |
| `createdAt` | datetime | Document creation timestamp |
| `updatedAt` | datetime | Last modification timestamp |
| `completedAt` | datetime? | Completion timestamp (when all recipients have signed) |
| `deletedAt` | datetime? | Deletion timestamp |
| `teamId` | number? | Team ID if document belongs to a team |
| `templateId` | number? | Template ID if created from a template |
| `source` | string | Source: `DOCUMENT` or `TEMPLATE` |
| `documentMeta` | object | Document metadata (subject, message, signing options) |
| `Recipient` | array | List of recipient objects |
### Document Metadata Fields
| Field | Type | Description |
| ----------------------- | ------- | --------------------------------------- |
| `id` | string | Metadata record identifier |
| `subject` | string? | Email subject line |
| `message` | string? | Email message body |
| `timezone` | string | Timezone for date display |
| `password` | string? | Document access password (if set) |
| `dateFormat` | string | Date format string |
| `redirectUrl` | string? | URL to redirect after signing |
| `signingOrder` | string | `PARALLEL` or `SEQUENTIAL` |
| `typedSignatureEnabled` | boolean | Whether typed signatures are allowed |
| `language` | string | Document language code |
| `distributionMethod` | string | How document is distributed |
| `emailSettings` | object? | Custom email settings for this document |
### Recipient Fields
| Field | Type | Description |
| ------------------- | --------- | ------------------------------------------ |
| `id` | number | Recipient ID |
| `documentId` | number | Parent document ID |
| `templateId` | number? | Template ID if created from a template |
| `email` | string | Recipient email address |
| `name` | string | Recipient name |
| `token` | string | Unique signing token |
| `documentDeletedAt` | datetime? | When the document was deleted (if deleted) |
| `expired` | boolean? | Whether the recipient's link has expired |
| `signedAt` | datetime? | When recipient signed |
| `authOptions` | object? | Per-recipient authentication options |
| `role` | string | Role: `SIGNER`, `VIEWER`, `APPROVER`, `CC` |
| `signingOrder` | number? | Position in signing sequence |
| `readStatus` | string | `NOT_OPENED` or `OPENED` |
| `signingStatus` | string | `NOT_SIGNED`, `SIGNED`, or `REJECTED` |
| `sendStatus` | string | `NOT_SENT` or `SENT` |
| `rejectionReason` | string? | Reason if recipient rejected |
---
## Document Lifecycle Events
These events track the document through its lifecycle.
### `document.created`
Triggered when a new document is uploaded.
**Event name:** `DOCUMENT_CREATED`
```json
{
"event": "DOCUMENT_CREATED",
"payload": {
"id": 10,
"externalId": null,
"userId": 1,
"authOptions": null,
"formValues": null,
"visibility": "EVERYONE",
"title": "contract.pdf",
"status": "DRAFT",
"documentDataId": "hs8qz1ktr9204jn7mg6c5dxy0",
"createdAt": "2024-04-22T11:44:43.341Z",
"updatedAt": "2024-04-22T11:44:43.341Z",
"completedAt": null,
"deletedAt": null,
"teamId": null,
"templateId": null,
"source": "DOCUMENT",
"documentMeta": {
"id": "doc_meta_123",
"subject": "Please sign this document",
"message": "Hello, please review and sign this document.",
"timezone": "UTC",
"password": null,
"dateFormat": "MM/DD/YYYY",
"redirectUrl": null,
"signingOrder": "PARALLEL",
"typedSignatureEnabled": true,
"language": "en",
"distributionMethod": "EMAIL",
"emailSettings": null
},
"Recipient": [
{
"id": 52,
"documentId": 10,
"templateId": null,
"email": "signer@example.com",
"name": "John Doe",
"token": "vbT8hi3jKQmrFP_LN1WcS",
"documentDeletedAt": null,
"expired": null,
"signedAt": null,
"authOptions": null,
"signingOrder": 1,
"rejectionReason": null,
"role": "SIGNER",
"readStatus": "NOT_OPENED",
"signingStatus": "NOT_SIGNED",
"sendStatus": "NOT_SENT"
}
]
},
"createdAt": "2024-04-22T11:44:44.779Z",
"webhookEndpoint": "https://your-endpoint.com/webhook"
}
```
### `document.sent`
Triggered when a document is sent to recipients for signing.
**Event name:** `DOCUMENT_SENT`
The document status changes to `PENDING` and recipients have `sendStatus: "SENT"`.
```json
{
"event": "DOCUMENT_SENT",
"payload": {
"id": 10,
"externalId": null,
"userId": 1,
"authOptions": null,
"formValues": null,
"visibility": "EVERYONE",
"title": "contract.pdf",
"status": "PENDING",
"documentDataId": "hs8qz1ktr9204jn7mg6c5dxy0",
"createdAt": "2024-04-22T11:44:43.341Z",
"updatedAt": "2024-04-22T11:48:07.569Z",
"completedAt": null,
"deletedAt": null,
"teamId": null,
"templateId": null,
"source": "DOCUMENT",
"documentMeta": {
"id": "doc_meta_123",
"subject": "Please sign this document",
"message": "Hello, please review and sign this document.",
"timezone": "UTC",
"password": null,
"dateFormat": "MM/DD/YYYY",
"redirectUrl": null,
"signingOrder": "PARALLEL",
"typedSignatureEnabled": true,
"language": "en",
"distributionMethod": "EMAIL",
"emailSettings": null
},
"Recipient": [
{
"id": 52,
"documentId": 10,
"templateId": null,
"email": "signer@example.com",
"name": "John Doe",
"token": "vbT8hi3jKQmrFP_LN1WcS",
"documentDeletedAt": null,
"expired": null,
"signedAt": null,
"authOptions": null,
"signingOrder": 1,
"rejectionReason": null,
"role": "SIGNER",
"readStatus": "NOT_OPENED",
"signingStatus": "NOT_SIGNED",
"sendStatus": "SENT"
}
]
},
"createdAt": "2024-04-22T11:48:07.945Z",
"webhookEndpoint": "https://your-endpoint.com/webhook"
}
```
### `document.completed`
Triggered when all recipients have completed their required actions.
**Event name:** `DOCUMENT_COMPLETED`
The document status changes to `COMPLETED` and `completedAt` is set.
```json
{
"event": "DOCUMENT_COMPLETED",
"payload": {
"id": 10,
"externalId": null,
"userId": 1,
"authOptions": null,
"formValues": null,
"visibility": "EVERYONE",
"title": "contract.pdf",
"status": "COMPLETED",
"documentDataId": "hs8qz1ktr9204jn7mg6c5dxy0",
"createdAt": "2024-04-22T11:44:43.341Z",
"updatedAt": "2024-04-22T11:52:05.708Z",
"completedAt": "2024-04-22T11:52:05.707Z",
"deletedAt": null,
"teamId": null,
"templateId": null,
"source": "DOCUMENT",
"documentMeta": {
"id": "doc_meta_123",
"subject": "Please sign this document",
"message": "Hello, please review and sign this document.",
"timezone": "UTC",
"password": null,
"dateFormat": "MM/DD/YYYY",
"redirectUrl": null,
"signingOrder": "PARALLEL",
"typedSignatureEnabled": true,
"language": "en",
"distributionMethod": "EMAIL",
"emailSettings": null
},
"Recipient": [
{
"id": 50,
"documentId": 10,
"templateId": null,
"email": "reviewer@example.com",
"name": "Jane Smith",
"token": "vbT8hi3jKQmrFP_LN1WcS",
"documentDeletedAt": null,
"expired": null,
"signedAt": "2024-04-22T11:51:10.055Z",
"authOptions": {
"accessAuth": null,
"actionAuth": null
},
"signingOrder": 1,
"rejectionReason": null,
"role": "VIEWER",
"readStatus": "OPENED",
"signingStatus": "SIGNED",
"sendStatus": "SENT"
},
{
"id": 51,
"documentId": 10,
"templateId": null,
"email": "signer@example.com",
"name": "John Doe",
"token": "HkrptwS42ZBXdRKj1TyUo",
"documentDeletedAt": null,
"expired": null,
"signedAt": "2024-04-22T11:52:05.688Z",
"authOptions": {
"accessAuth": null,
"actionAuth": null
},
"signingOrder": 2,
"rejectionReason": null,
"role": "SIGNER",
"readStatus": "OPENED",
"signingStatus": "SIGNED",
"sendStatus": "SENT"
}
]
},
"createdAt": "2024-04-22T11:52:18.277Z",
"webhookEndpoint": "https://your-endpoint.com/webhook"
}
```
### `document.rejected`
Triggered when a recipient rejects the document.
**Event name:** `DOCUMENT_REJECTED`
The recipient's `signingStatus` changes to `REJECTED` and `rejectionReason` contains their reason.
```json
{
"event": "DOCUMENT_REJECTED",
"payload": {
"id": 10,
"externalId": null,
"userId": 1,
"authOptions": null,
"formValues": null,
"visibility": "EVERYONE",
"title": "contract.pdf",
"status": "PENDING",
"documentDataId": "hs8qz1ktr9204jn7mg6c5dxy0",
"createdAt": "2024-04-22T11:44:43.341Z",
"updatedAt": "2024-04-22T11:48:07.569Z",
"completedAt": null,
"deletedAt": null,
"teamId": null,
"templateId": null,
"source": "DOCUMENT",
"documentMeta": {
"id": "doc_meta_123",
"subject": "Please sign this document",
"message": "Hello, please review and sign this document.",
"timezone": "UTC",
"password": null,
"dateFormat": "MM/DD/YYYY",
"redirectUrl": null,
"signingOrder": "PARALLEL",
"typedSignatureEnabled": true,
"language": "en",
"distributionMethod": "EMAIL",
"emailSettings": null
},
"Recipient": [
{
"id": 52,
"documentId": 10,
"templateId": null,
"email": "signer@example.com",
"name": "John Doe",
"token": "vbT8hi3jKQmrFP_LN1WcS",
"documentDeletedAt": null,
"expired": null,
"signedAt": "2024-04-22T11:48:07.569Z",
"authOptions": {
"accessAuth": null,
"actionAuth": null
},
"signingOrder": 1,
"rejectionReason": "I do not agree with the terms",
"role": "SIGNER",
"readStatus": "OPENED",
"signingStatus": "REJECTED",
"sendStatus": "SENT"
}
]
},
"createdAt": "2024-04-22T11:48:07.945Z",
"webhookEndpoint": "https://your-endpoint.com/webhook"
}
```
### `document.cancelled`
Triggered when the document owner cancels a pending document.
**Event name:** `DOCUMENT_CANCELLED`
```json
{
"event": "DOCUMENT_CANCELLED",
"payload": {
"id": 7,
"externalId": null,
"userId": 3,
"authOptions": null,
"formValues": null,
"visibility": "EVERYONE",
"title": "contract.pdf",
"status": "PENDING",
"documentDataId": "cm6exvn93006hi02ru90a265a",
"createdAt": "2025-01-27T11:02:14.393Z",
"updatedAt": "2025-01-27T11:03:16.387Z",
"completedAt": null,
"deletedAt": null,
"teamId": null,
"templateId": null,
"source": "DOCUMENT",
"documentMeta": {
"id": "cm6exvn96006ji02rqvzjvwoy",
"subject": "",
"message": "",
"timezone": "Etc/UTC",
"password": null,
"dateFormat": "yyyy-MM-dd hh:mm a",
"redirectUrl": "",
"signingOrder": "PARALLEL",
"typedSignatureEnabled": true,
"language": "en",
"distributionMethod": "EMAIL",
"emailSettings": null
},
"Recipient": [
{
"id": 7,
"documentId": 7,
"templateId": null,
"email": "signer@example.com",
"name": "John Doe",
"token": "XkKx1HCs6Znm2UBJA2j6o",
"documentDeletedAt": null,
"expired": null,
"signedAt": null,
"authOptions": { "accessAuth": null, "actionAuth": null },
"signingOrder": 1,
"rejectionReason": null,
"role": "SIGNER",
"readStatus": "NOT_OPENED",
"signingStatus": "NOT_SIGNED",
"sendStatus": "SENT"
}
]
},
"createdAt": "2025-01-27T11:03:27.730Z",
"webhookEndpoint": "https://your-endpoint.com/webhook"
}
```
---
## Recipient Events
Recipient events track individual signer actions. These events use the same payload structure as document events, but focus on a specific recipient's action.
### `document.opened`
Triggered when a recipient opens the document for the first time.
**Event name:** `DOCUMENT_OPENED`
The recipient's `readStatus` changes to `OPENED`.
```json
{
"event": "DOCUMENT_OPENED",
"payload": {
"id": 10,
"externalId": null,
"userId": 1,
"authOptions": null,
"formValues": null,
"visibility": "EVERYONE",
"title": "contract.pdf",
"status": "PENDING",
"documentDataId": "hs8qz1ktr9204jn7mg6c5dxy0",
"createdAt": "2024-04-22T11:44:43.341Z",
"updatedAt": "2024-04-22T11:48:07.569Z",
"completedAt": null,
"deletedAt": null,
"teamId": null,
"templateId": null,
"source": "DOCUMENT",
"documentMeta": {
"id": "doc_meta_123",
"subject": "Please sign this document",
"message": "Hello, please review and sign this document.",
"timezone": "UTC",
"password": null,
"dateFormat": "MM/DD/YYYY",
"redirectUrl": null,
"signingOrder": "PARALLEL",
"typedSignatureEnabled": true,
"language": "en",
"distributionMethod": "EMAIL",
"emailSettings": null
},
"Recipient": [
{
"id": 52,
"documentId": 10,
"templateId": null,
"email": "signer@example.com",
"name": "John Doe",
"token": "vbT8hi3jKQmrFP_LN1WcS",
"documentDeletedAt": null,
"expired": null,
"signedAt": null,
"authOptions": null,
"signingOrder": 1,
"rejectionReason": null,
"role": "SIGNER",
"readStatus": "OPENED",
"signingStatus": "NOT_SIGNED",
"sendStatus": "SENT"
}
]
},
"createdAt": "2024-04-22T11:50:26.174Z",
"webhookEndpoint": "https://your-endpoint.com/webhook"
}
```
### `document.signed`
Triggered when a recipient signs the document.
**Event name:** `DOCUMENT_SIGNED`
The recipient's `signingStatus` changes to `SIGNED` and `signedAt` is populated.
```json
{
"event": "DOCUMENT_SIGNED",
"payload": {
"id": 10,
"externalId": null,
"userId": 1,
"authOptions": null,
"formValues": null,
"visibility": "EVERYONE",
"title": "contract.pdf",
"status": "COMPLETED",
"documentDataId": "hs8qz1ktr9204jn7mg6c5dxy0",
"createdAt": "2024-04-22T11:44:43.341Z",
"updatedAt": "2024-04-22T11:52:05.708Z",
"completedAt": "2024-04-22T11:52:05.707Z",
"deletedAt": null,
"teamId": null,
"templateId": null,
"source": "DOCUMENT",
"documentMeta": {
"id": "doc_meta_123",
"subject": "Please sign this document",
"message": "Hello, please review and sign this document.",
"timezone": "UTC",
"password": null,
"dateFormat": "MM/DD/YYYY",
"redirectUrl": null,
"signingOrder": "PARALLEL",
"typedSignatureEnabled": true,
"language": "en",
"distributionMethod": "EMAIL",
"emailSettings": null
},
"Recipient": [
{
"id": 51,
"documentId": 10,
"templateId": null,
"email": "signer@example.com",
"name": "John Doe",
"token": "HkrptwS42ZBXdRKj1TyUo",
"documentDeletedAt": null,
"expired": null,
"signedAt": "2024-04-22T11:52:05.688Z",
"authOptions": {
"accessAuth": null,
"actionAuth": null
},
"signingOrder": 1,
"rejectionReason": null,
"role": "SIGNER",
"readStatus": "OPENED",
"signingStatus": "SIGNED",
"sendStatus": "SENT"
}
]
},
"createdAt": "2024-04-22T11:52:18.577Z",
"webhookEndpoint": "https://your-endpoint.com/webhook"
}
```
---
## Event Summary
| Event | Trigger | Key Changes |
| -------------------- | ------------------------------- | ------------------------------------------------------------ |
| `DOCUMENT_CREATED` | Document uploaded | `status: "DRAFT"` |
| `DOCUMENT_SENT` | Document sent to recipients | `status: "PENDING"`, recipients `sendStatus: "SENT"` |
| `DOCUMENT_OPENED` | Recipient opens document | Recipient `readStatus: "OPENED"` |
| `DOCUMENT_SIGNED` | Recipient signs document | Recipient `signingStatus: "SIGNED"`, `signedAt` set |
| `DOCUMENT_COMPLETED` | All recipients complete actions | `status: "COMPLETED"`, `completedAt` set |
| `DOCUMENT_REJECTED` | Recipient rejects document | Recipient `signingStatus: "REJECTED"`, `rejectionReason` set |
| `DOCUMENT_CANCELLED` | Owner cancels document | Document cancelled while pending |
---
## Handling Events
When processing webhook events:
{/* prettier-ignore */}
<Steps>
<Step>
**Verify the signature** — Check the `X-Documenso-Secret` header matches your configured secret
</Step>
<Step>
**Check event type** — Use the `event` field to determine the action
</Step>
<Step>
**Process idempotently** — Webhooks may be retried, so handle duplicate events
</Step>
<Step>
**Respond quickly** — Return a 200 status code within 30 seconds
</Step>
</Steps>
```typescript
app.post('/webhook', (req, res) => {
const secret = req.headers['x-documenso-secret'];
if (secret !== process.env.WEBHOOK_SECRET) {
return res.status(401).send('Unauthorized');
}
const { event, payload } = req.body;
switch (event) {
case 'DOCUMENT_COMPLETED':
// Handle completed document
console.log(`Document ${payload.id} completed`);
break;
case 'DOCUMENT_SIGNED':
// Handle signature
const signer = payload.Recipient.find((r) => r.signingStatus === 'SIGNED');
console.log(`${signer?.name} signed document ${payload.id}`);
break;
case 'DOCUMENT_REJECTED':
// Handle rejection
const rejecter = payload.Recipient.find((r) => r.signingStatus === 'REJECTED');
console.log(`${rejecter?.name} rejected: ${rejecter?.rejectionReason}`);
break;
}
res.status(200).send('OK');
});
```
---
## See Also
- [Webhook Setup](/docs/developers/webhooks/setup) - Configure webhook endpoints
- [Webhook Verification](/docs/developers/webhooks/verification) - Verify webhook signatures