chore: last touches (#1263)

fair use policy and support page

<!-- This is an auto-generated comment: release notes by coderabbit.ai
-->

## Summary by CodeRabbit

- **New Features**
- Added a "Support" documentation page outlining various support options
for users, including Community, Paid Account, and Enterprise support.
- Introduced a "Fair Use Policy" documentation page, providing
guidelines and reassurance regarding usage of the service.
- Enhanced the account creation documentation with additional
information about the Fair Use Policy.

- **Improvements**
- Updated the documentation structure with new sections for easier
navigation, including "Support" and "Fair Use Policy."

<!-- end of auto-generated comment: release notes by coderabbit.ai -->

apps/documentation/pages/users/_meta.json

@@ -1,5 +1,6 @@
 {
   "index": "Introduction",
+  "support": "Support",
   "-- How To Use": {
     "type": "separator",
     "title": "How To Use"
@@ -13,6 +14,7 @@
     "type": "separator",
     "title": "Legal Overview"
   },
+  "fair-use": "Fair Use Policy",
   "licenses": "Licenses",
   "compliance": "Compliance"
 }

apps/documentation/pages/users/fair-use.mdx

@@ -0,0 +1,34 @@
+---
+title: Fair Use Policy
+description: Learn about our fair use policy, which enables us to have unlimited plans.
+---
+
+import { Callout } from 'nextra/components';
+
+# Fair Use Policy
+
+### Why
+
+We offer our plans without any limits on volume because we want our users and customers to make the most of their accounts. Estimating volume is incredibly hard, especially for shorter intervals like a quarter. We are not interested in selling volume packages our customers end up not using. This is why the individual plan and the team plan do not include a limit on signing or API volume. If you are a customer of these [plans](https://documen.so/pricing), we ask you to abide by this fair use policy:
+
+### Spirit of the Plan
+
+> Use the limitless accounts as much as you like (they are meant to offer a lot) while respecting the spirit and intended scope of the account.
+
+<Callout type="info">
+  What happens if I violate this policy? We will ask you to upgrade to a fitting plan or custom
+  pricing. We won’t block your account without reaching out. [Message
+  us](mailto:support@documenso.com) for questions. It's probably fine, though.
+</Callout>
+
+### DO
+
+- Sign as many documents with the individual plan for your single business or organization you are part of
+- Use the API and Zapier to automate all your signing to sign as much as possible
+- Experiment with the plans and integrations, testing what you want to build: When in doubt, do it. Especially if you are just starting.
+
+### DON'T
+
+- Use the individual account's API to power a platform
+- Run a huge company, signing thousands of documents per day on a two-user team plan using the API
+- Let this policy make you overthink. If you are a paying customer, we want you to win, and it's probably fine

apps/documentation/pages/users/get-started/account-creation.mdx

@@ -3,7 +3,7 @@ title: Create Your Account
 description: Learn how to create an account on Documenso.
 ---
 
-import { Steps } from 'nextra/components';
+import { Callout, Steps } from 'nextra/components';
 
 # Create Your Account
 
@@ -14,6 +14,8 @@ The first step to start using Documenso is to pick a plan and create an account.
 
 Explore each plan's features and choose the one that best suits your needs. The [pricing page](https://documen.so/pricing) has more information about the plans.
 
+<Callout>All plans are subject to our [Fair Use Policy](/users/fair-use).</Callout>
+
 ### Create an account
 
 If you are unsure which plan to choose, you can start with the free plan and upgrade later.

apps/documentation/pages/users/support.mdx

@@ -0,0 +1,38 @@
+---
+title: Support
+description: Learn what types of support we offer.
+---
+
+# Support
+
+## Community Support
+
+If you are a developer or free user, you can reach out to the community or raise an issue:
+
+### [Create Github Issues](https://github.com/documenso/documenso/issues)
+
+The community and the core team address GitHub issues. Be sure to check if a similar issue already exists. Please note that while we want to address everything immediately, we must prioritize.
+
+### [Join our Discord](https://documen.so/discord)
+
+You can ask for help in the [community help channel](https://discord.com/channels/1132216843537485854/1133419426524430376).
+
+## Paid Account Support
+
+### Email: support@documenso.com
+
+If you are paying customers facing issues, email our customer support, especially in urgent cases.
+
+### Private Discord channel
+
+If you prefer Discord, we can invite you to a private channel. Message support to make this happen.
+
+## Enterprise Support
+
+### Email: support@documenso.com
+
+If you are paying customers facing issues, email our customer support, especially in urgent cases.
+
+### Slack
+
+If your team is on Slack, we can create a private workspace to support you more closely.