chore: update fair use policy (#2798)

## Description

refined fair use policy with examples and guidelines

apps/docs/content/docs/policies/fair-use.mdx

@@ -19,16 +19,19 @@ Use the limitless plans as much as you like. They are meant to offer a lot. Plea
 
 ### Do
 
-- Sign as many documents as you need with the individual plan for your single business or organisation
-- Use the API and automation tools to automate your signing workflows
-- Experiment with plans and integrations while testing what you want to build
+- Use team or platform plans to run your workflows, even with significant volume, as long as it aligns with the plan’s intended purpose.
+- Experiment and automate freely within the plan features.
+- If volume grows beyond what’s sustainable on your plan, we’ll reach out to discuss an upgrade.
+- Assume that extreme usage will lead to us contacting you. You can scale up—or scale back. It’s about finding the right fit.
 
 ### Don't
-
-- Use an individual account API to power a platform or product
-- Run a large company signing thousands of documents per day on a small team plan
-- Expect enterprise-level support on a fair support plan
-- Overthink this policy — if you are a paying customer, we want you to win
+- Use an individual account's API to power a platform or product.
+- Run a large company signing thousands of documents per day on a small team plan.
+- Expect enterprise-level support on a fair support plan (i.e. business edition).
+- Use a team plan to power an external platform or commercial product or platform beyond moderate testing.
+- Expect a platform plan to support enterprise-level volumes indefinitely without a conversation.
+- Don’t expect the platform plan to cover enterprise-scale volume or support. If you reach that point, we’ll reach out to guide you to the right fit.
+- Don’t overthink this – if you’re building something valuable, we want to see you succeed. If we need to talk, we will.
 
 ## Rate Limits