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0c744a1123
fair use policy and support page <!-- This is an auto-generated comment: release notes by coderabbit.ai --> ## Summary by CodeRabbit - **New Features** - Added a "Support" documentation page outlining various support options for users, including Community, Paid Account, and Enterprise support. - Introduced a "Fair Use Policy" documentation page, providing guidelines and reassurance regarding usage of the service. - Enhanced the account creation documentation with additional information about the Fair Use Policy. - **Improvements** - Updated the documentation structure with new sections for easier navigation, including "Support" and "Fair Use Policy." <!-- end of auto-generated comment: release notes by coderabbit.ai -->
39 lines
1.2 KiB
Plaintext
39 lines
1.2 KiB
Plaintext
---
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title: Support
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description: Learn what types of support we offer.
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---
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# Support
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## Community Support
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If you are a developer or free user, you can reach out to the community or raise an issue:
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### [Create Github Issues](https://github.com/documenso/documenso/issues)
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The community and the core team address GitHub issues. Be sure to check if a similar issue already exists. Please note that while we want to address everything immediately, we must prioritize.
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### [Join our Discord](https://documen.so/discord)
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You can ask for help in the [community help channel](https://discord.com/channels/1132216843537485854/1133419426524430376).
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## Paid Account Support
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### Email: support@documenso.com
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If you are paying customers facing issues, email our customer support, especially in urgent cases.
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### Private Discord channel
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If you prefer Discord, we can invite you to a private channel. Message support to make this happen.
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## Enterprise Support
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### Email: support@documenso.com
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If you are paying customers facing issues, email our customer support, especially in urgent cases.
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### Slack
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If your team is on Slack, we can create a private workspace to support you more closely.
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